Description

At Global Timepiece, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are not 100% satisfied with your purchase, you can return it to WatchinGo within 30 days of purchase date.

 
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At WatchinGo, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are not 100% satisfied with your purchase, you can return it to WatchinGo within 45 days of purchase date.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased.

Please feel free to contact us at 718-650-6814, and one of our helpful customer service agents will be glad to assist you, and insure that all issues are completely resolved to your satisfaction. If your order needs to be returned, please send the item in the original box, including all accessories, instruction booklets and Blank warranty certificates to:

WatchinGo
48 Spencer Street, Suite #104
Brooklyn, NY 11211


Please include your Original packing slip, and indicate if you would prefer to get a refund, or have the watch repaired or replaced, or if you would prefer to have it exchanged for another item.

We encourage you to contact us before returning an item to us so we will know how to handle your return; additionally most issues can be resolved through our dedicated customer service team, and the hassle of returns can be avoided at most instances.

We know that returns are a big hassle to the customer, so when an item needs to be returned, we try our best to make the returning process as smooth as possible.

In order to help us provide you with a hassle free return process we ask you the following:

Please do not place stickers, stamps or shipping labels on the original manufacturer’s package.
Please make sure that the box is properly insulated, to avoid impact.
We recommend using a traceable and insured carrier, we will not be responsible for any packages lost or damaged in transit.
It is highly recommended that you send us an email with your tracking # so we will know to expect your return.

If your return is not in compliance with the above, we reserve the rights to reject your return, or to charge a 15% restocking fee.

Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Tel: 718-650-6814

Mailing Address:
WatchinGo
48 Spencer Street, Suite #104
Brooklyn, NY 11205